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3520
Washington Road, Martinez, GA 30907 Service
Hours: Mon-Fri 7:30am to 6pm |
| Lexus Owner Testimonials | ||
| I have to say the Lexus 330 is PERFECT for some one who may have a little of a mobility challenged situation. I am so thankful that I have that car. I just love it. It is if I am floating on air and most importantly, I feel very safe. I can't go all day but to get to point A to B has been so easy and I attribute that to the car's comfort and stability of the ride. JA |
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| Our service visit was excellent, loaner car was very nice and our car was completed on time as it has always been. We continue to be impressed with Jim Hudson Lexus service but even more so with a vehicle that has required nothing but routine service throughout the 29 months we have had it. We look forward to selecting another Lexus when our lease is up in a few months. CW |
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| Barbara was very professional and was actually waiting on me when I arrived at the salon. She definitely went above and beyond the call of duty. I will never own anything else but a Lexus. The service is outstanding as was Barbara....give that girl a raise already :) I was very pleased and you should be very proud of her. Customer service makes all the difference nowadays. Sincerely, JC | ||
| I have been traveling to Augusta to the Masters for 30+ years. Twice in recent years I have needed minor maintence on my GS300 while in town. Last week I stopped by the dealership and was waited on by Randy Spoon. Without an appointment he replaced a burned out bulb within minutes. I would like to thank Randy for going out of his way to put me back on the road with a little more safety than I came in with. Once again you should be proud of Randy and the service department and how welcome they make total strangers feel. RD |
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| I wanted to take this opportunity to tell you that I have had the best customer service expercience in years with Alex Alva. A few years ago my wife and I bought a used LX 470 and we have been treated so well that I wanted to make sure that he was recognized. I will not be able to describe how many different times he has gone above and beyond for us in such a short note, and so I would prefer that someone call me to give him the credit he deserves. TL |
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| I just wanted to sincerely thank Jerry Justice, Angela Hillesland, and the staff for my recent service I received on my ES 330. I was thoroughly impressed with the service-oriented 'can-do' of the entire team. As opposed hassling with having service done, I felt that that Jerry and Angela were intrinsically interested in making sure that my service needs were met efficiently and appropriately. I have been a loyal Mercedes customer for over 20 years and if this recent experience is typical of the Jim Hudson Lexus culture, I don't see myself purchasing any other vehicles from any other dealership in the future. You have just gained an appreciative, loyal customer and cheerleader. JL |
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| Thank you for your letter on behalf of Jim Hudson Lexus. Since moving here to Evans in 2006, I have been to Jim Hudson Lexus, several times, for regular check-ups and an oil change. I cannot say enough about your employees and their friendly and courteous treatment toward me.I was given a loner car which was lovely . I spoke with Rachael and she made my appointment for my 25,000 mile check-up. I met Randy Spoon, he took all my information and when I returned for my car, I met with Alex Alva. The only constructive criticism would be not to change anything... I believe in Jim Hudson Lexus and I am so happy I found them in my area...I came to Evans from Ft. Myers, FL where we bought from John Scanlon Lexus and had a good experience there too. Since I am now a widow, it means so much to me to be treated with such respect . My husband would be pleased. DS |
This is just a note to let you know that, with both of my recent service visits, everything was very professionally handled. Making the appointment online was easy and your response was quick. When I arrived, I was greeted courteously and promptly, and the check-in was easy. The loaner car was immediately available and clean. The items on my list were completed and I was able to pick my cars up when I needed them. Thank you for providing that kind of service. It is definitely appreciated. It is that type of service that makes me want to continue to do business with you. |
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| I have always had excellent service at Jim Hudson Lexus. Two years ago I bought an IS 250 at Jim Hudson Lexus. At the time I had considered buying a BMW 300 series. However, my wife and I agreed the Lexus we had owned for the previous ten years and the service we had had from the Lexus dealership here since about 2001 were too good to give up. My last service call a week ago was just as good. When I returned to pick up my car I wandered into the show room and inquired about a little larger car. Within 24 hours I had made the decision to trade for a 2007 GS 350. I’m not sure how rational I was at the time. However, I do know the product I bought was a good decision and the service department with which I will work has the highest standards. I’ll also look forward to the free 5,000 mile checkup.Thanks for the excellent service both in the service department and in the new car sales. JB |
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